Toys R Us – What Should I Do About My Take Time To Pay Scheme?

Bit worried about your Toys R Us Take Time To Pay order? That’s understandable! With all the news going around at the moment it can be hard to know what’s what. To help clear your mind, we got in touch with Toys R Us about the scheme…

Toys R Us said:

“If you are a Take Time To Pay customer and have received a letter regarding the Proposed Company Voluntary Arrangement then please be assured that there is no problem or risk with your order.

Letters have been sent to all customers who had not yet collected their Take Time To Pay order. We apologise if the letter has caused you any unnecessary alarm.
If you have recently collected your order from our stores then no further action is necessary.
If you have not yet collected your order then we can confirm that all stores will continue to trade throughout the Christmas period and into the New Year and we are honouring all of our Take Time to Pay agreements, gift cards and returns. We look forward to welcoming you into our store when you are ready to finalise your agreement and collect your items.
If you have any further questions regarding the Proposed Company Voluntary Arrangement then please visit”
The Take Time To Pay scheme is still running as normal and Toys R Us are honouring all of the agreements, gift cards, and returns. Store closures have been confirmed, but they will not take place until Spring 2018. The below stores are affected, but will continue to trade as normal through Christmas and into the New Year:
  • Cardiff Bay
  • Kirkcaldy
  • Leicester
  • Plymouth
  • York
  • Basingstoke
  • Doncaster
  • Shrewsbury
  • Bolton
  • Hayes
  • Aberdeen
  • Belfast
  • Newtonabbey
  • Manchester
  • Old Kent Road
  • Scunthorpe
  • Livingston
  • Cambridge
  • Tamworth
  • Brislington
  • Derry City
  • Watford
  • Tunbridge Wells
  • Exeter
  • Bradford
  • Birmingham St Andrews
  • East Kilbride
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