What Carphone Warehouse customers should do after hack!

What Carphone Warehouse customers should do after hack!

As you have probably heard on the news this weekend, Carphone Warehouse has been hacked and over 2.4 million customers data may of been accessed.

Understandably, customers are concerned due to the lack of information being released by the phone company as they aren’t 100% sure of what’s going on at the moment.

Luckily ITV news have released a guide on what we can be doing to protect ourselves after the cyber attack here is what they say we should do:

Look out for suspicious online or account activity.

Carphone Warehouse do not know for certain at the moment whose data has been accessed, so are advising people to watch out for suspicious activity.

Anyone who notices anything unusual on their account should contact their bank and Action Fraud as soon as possible.

Action Fraud can be contacted on 0300 123 2040

Notify your bank and credit card company.

If you suspect you may have been affected by the hack, your bank can monitor your account for suspicious activity.

Change your online passwords.

Those behind the hack may be able to use your personal information to access other online accounts if you use the details for passwords.

Customers have been warned to change any passwords that are linked to their personal details to prevent this happening.

Be especially wary of any calls or emails asking for personal information.

Carphone Warehouse has said it will be getting in touch with customers about the data breach, but people have been warned about fraudsters looking to take advantage of the situation by pretending to be from the firm.

Tony Neate, chief executive of Government-backed web security initiative Get Safe Online, said: “There will always be more cyber criminals looking to exploit the situation and trick you into sharing information a legitimate company would never ask for.”

TalkTalk, one of the companies that is provided services by the division affected by the cyber attack, said it would never ask customers for bank details, call people to request they download software onto their computer or send emails asking the recipient to provide their full password.

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